Gmc 2011 Savana Uživatelský manuál Strana 383
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Black plate (1,1)
GMC Savana Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text
Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service
Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . . 13-9
Service Publications
Ordering Information . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to
General Motors . . . . . . . . . . . 13-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®
. . . . . . . . . . . . . . . . . . . . 13-15
Radio Frequency
Identification (RFID) . . . . . . . 13-16
Radio Frequency
Statement . . . . . . . . . . . . . . . . . 13-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that
level. If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.
- Black plate (1,1) 1
- Black plate (2,1) 2
- Canadian Vehicle Owners 3
- Black plate (4,1) 4
- Introduction v 5
- In Brief 7
- Instrument Panel 8
- In Brief 1-3 9
- Initial Drive 10
- Information 10
- / until the parking lamps 11
- Door Locks 11
- Seat Adjustment 12
- Safety Belts 13
- Airbag On-Off Switch 14
- Sensing System for 14
- Passenger Airbag 14
- Mirror Adjustment 15
- 1-10 In Brief 16
- Exterior Lighting 17
- 2 : Turns on the headlamps 17
- 1-12 In Brief 18
- Transmission 19
- Vehicle Features 20
- In Brief 1-15 21
- 1-16 In Brief 22
- Performance and 23
- Maintenance 23
- Tire Pressure Monitor 24
- Engine Oil Life System 24
- Fuel E85 (85% Ethanol) 24
- Driving for Better Fuel 25
- Roadside Assistance 25
- Q button 25
- Q : Push this blue button to 26
- ] : Push this red emergency 26
- Q button to speak with an 26
- Q button to confirm that 27
- 1-22 In Brief 28
- Keys, Doors and 29
- Keys and Locks 30
- Keys, Doors and Windows 2-3 31
- 2-4 Keys, Doors and Windows 32
- Remote Vehicle Start 33
- / (Remote Vehicle Start): 34
- Q on the 34
- / until the 34
- 2-8 Keys, Doors and Windows 36
- Automatic Door Locks 37
- Lockout Protection 37
- Safety Locks 37
- Side Door 38
- (60/40 Swing-Out) 38
- Sliding Door 39
- Rear Doors 40
- Vehicle Security 41
- 1 stamped on it 42
- Exterior Mirrors 43
- Trailer-Tow Mirrors 44
- Power Mirrors 44
- Heated Mirrors 44
- Interior Mirrors 45
- Power Windows 46
- Swing-Out Windows 47
- Enhanced Technology 47
- Sun Visors 48
- Seats and 49
- Restraints 49
- Head Restraints 50
- Front Seats 50
- Power Seat Adjustment 51
- Reclining Seatbacks 51
- 3-4 Seats and Restraints 52
- Rear Seats 53
- 3-6 Seats and Restraints 54
- Seats and Restraints 3-7 55
- Seats and Restraints 3-9 57
- 3-10 Seats and Restraints 58
- Seats and Restraints 3-11 59
- How to Wear Safety Belts 60
- Properly 60
- Seats and Restraints 3-13 61
- 3-14 Seats and Restraints 62
- Seats and Restraints 3-15 63
- 3-16 Seats and Restraints 64
- Seats and Restraints 3-17 65
- Lap-Shoulder Belt 66
- Seats and Restraints 3-19 67
- 3-20 Seats and Restraints 68
- Seats and Restraints 3-21 69
- Safety Belt Use During 70
- Pregnancy 70
- Safety Belt Extender 70
- Safety System Check 70
- Safety Belt Care 71
- Replacing Safety Belt 71
- System Parts After a 71
- Airbag System 72
- Seats and Restraints 3-25 73
- Where Are the Airbags? 74
- Seats and Restraints 3-27 75
- When Should an Airbag 76
- Inflate? 76
- What Makes an Airbag 77
- How Does an Airbag 78
- Restrain? 78
- What Will You See After 78
- Seats and Restraints 3-31 79
- Seats and Restraints 3-33 81
- 3-34 Seats and Restraints 82
- Passenger Sensing 83
- 3-36 Seats and Restraints 84
- Seats and Restraints 3-37 85
- 3-38 Seats and Restraints 86
- Servicing the 87
- Airbag-Equipped Vehicle 87
- Adding Equipment to the 88
- Airbag System Check 89
- Replacing Airbag System 89
- Child Restraints 90
- Seats and Restraints 3-43 91
- Infants and Young 92
- Children 92
- Seats and Restraints 3-45 93
- 3-46 Seats and Restraints 94
- Child Restraint Systems 95
- 3-48 Seats and Restraints 96
- Where to Put the 97
- Restraint 97
- Lower Anchors and 98
- Tethers for Children 98
- (LATCH System) 98
- Seats and Restraints 3-51 99
- 3-52 Seats and Restraints 100
- Seats and Restraints 3-53 101
- 3-54 Seats and Restraints 102
- Seats and Restraints 3-55 103
- Replacing LATCH System 104
- Parts After a Crash 104
- Securing Child Restraints 105
- (Rear Seat Position) 105
- 3-58 Seats and Restraints 106
- (Front Seat-Passenger 107
- Sensing System) 107
- 3-60 Seats and Restraints 108
- Seats and Restraints 3-61 109
- (Front Seat-Airbag On/Off 110
- Seats and Restraints 3-63 111
- 3-64 Seats and Restraints 112
- Seats and Restraints 3-65 113
- 3-66 Seats and Restraints 114
- Compartments 115
- 4-2 Storage 116
- Instruments and 117
- Controls 117
- Instruments and Controls 5-3 119
- 5-4 Instruments and Controls 120
- T until PRESS V TO 121
- V to scroll through 121
- 3 until the vehicle 121
- 5-6 Instruments and Controls 122
- Instruments and Controls 5-7 123
- 5-8 Instruments and Controls 124
- Cigarette Lighter 125
- Ashtrays 125
- Warning Lights 126
- Gauges, and 126
- Indicators 126
- Instrument Cluster 127
- Speedometer 128
- Odometer 128
- Trip Odometer 128
- 3 on the Driver 128
- 3 on the Driver Information 128
- Fuel Gauge 129
- Engine Oil Pressure 130
- Engine Coolant 131
- Temperature Gauge 131
- Voltmeter Gauge 131
- Safety Belt Reminders 132
- Airbag Readiness Light 133
- Airbag On-Off Light 134
- Passenger Airbag Status 135
- Indicator 135
- Charging System Light 136
- Malfunction 136
- Indicator Lamp 136
- Instruments and Controls 5-21 137
- 5-22 Instruments and Controls 138
- Brake System Warning 139
- Antilock Brake System 140
- (ABS) Warning Light 140
- Tow/Haul Mode Light 140
- StabiliTrak 141
- Tire Pressure Light 141
- Engine Oil Pressure Light 142
- Security Light 142
- High-Beam On Light 142
- Information Displays 143
- 5-28 Instruments and Controls 144
- 3 until FUEL RANGE 145
- 3 until AVG ECONOMY 145
- V. The display will return 145
- 5-30 Instruments and Controls 146
- T until UNITS displays 147
- V to select between METRIC 147
- T again until the DIC 147
- T until ENGINE HOURS 147
- Vehicle Messages 148
- Compass Messages 149
- Door Ajar Messages 149
- Engine Cooling System 150
- Messages 150
- Engine Oil Messages 151
- Engine Power Messages 151
- Fuel System Messages 152
- Key and Lock Messages 152
- Lamp Messages 152
- Ride Control System 152
- Instruments and Controls 5-37 153
- Anti-Theft Alarm System 154
- Service Vehicle Messages 154
- Airbag System Messages 154
- Tire Messages 155
- Transmission Messages 155
- Personalization 156
- Instruments and Controls 5-41 157
- 5-42 Instruments and Controls 158
- Instruments and Controls 5-43 159
- 5-44 Instruments and Controls 160
- Instruments and Controls 5-45 161
- 5-46 Instruments and Controls 162
- Lighting 163
- 6-2 Lighting 164
- Daytime Running 165
- Lamps (DRL) 165
- O and then release 165
- Automatic Headlamp 165
- Hazard Warning Flashers 166
- Turn and Lane-Change 166
- Interior Lighting 167
- Lighting Features 168
- Battery Power Protection 169
- 6-8 Lighting 170
- Infotainment 171
- 7-2 Infotainment System 172
- Theft-Deterrent Feature 173
- Operation 173
- 7-4 Infotainment System 174
- Infotainment System 7-5 175
- 7-6 Infotainment System 176
- Infotainment System 7-7 177
- 7-8 Infotainment System 178
- Satellite Radio 179
- 7-10 Infotainment System 180
- Radio Reception 181
- Audio Players 182
- Z EJECT: Press and release to 183
- 7-14 Infotainment System 184
- Infotainment System 7-15 185
- 7-16 Infotainment System 186
- Infotainment System 7-17 187
- Auxiliary Devices 188
- Infotainment System 7-19 189
- 7-20 Infotainment System 190
- Infotainment System 7-21 191
- 7-22 Infotainment System 192
- Bluetooth 193
- 7-24 Infotainment System 194
- Infotainment System 7-25 195
- 7-26 Infotainment System 196
- Infotainment System 7-27 197
- 7-28 Infotainment System 198
- Infotainment System 7-29 199
- 7-30 Infotainment System 200
- Climate Controls 201
- ) (Bi-Level): Air is divided 202
- - (Defog): This mode clears 202
- 1 (Defrost): This mode clears 202
- V (Maximum Air Conditioning): 203
- < (Rear Window Defogger): 204
- Rear Heating System 204
- Rear Climate Control System 205
- 9 : Turns the system off 206
- Air Vents 207
- 8-8 Climate Controls 208
- Driving and 209
- Operating 209
- Driving Information 210
- Control of a Vehicle 211
- Steering 212
- Off-Road Recovery 213
- Loss of Control 213
- Driving on Wet Roads 214
- Highway Hypnosis 215
- Hill and Mountain Roads 216
- Winter Driving 217
- 9-10 Driving and Operating 218
- If the Vehicle is Stuck 219
- Vehicle Load Limits 220
- Driving and Operating 9-13 221
- 9-14 Driving and Operating 222
- Driving and Operating 9-15 223
- 9-16 Driving and Operating 224
- Starting and 225
- 9-18 Driving and Operating 226
- Starting the Engine 227
- Fast Idle System 228
- Engine Heater 229
- Retained Accessory 230
- Power (RAP) 230
- Shifting Into Park 230
- Shifting Out of Park 231
- Engine Exhaust 232
- Automatic 233
- 9-26 Driving and Operating 234
- Driving and Operating 9-27 235
- Automatic Transmission 236
- (Four Speed) 236
- Driving and Operating 9-29 237
- 9-30 Driving and Operating 238
- Manual Mode 239
- Tow/Haul Mode 240
- Drive Systems 241
- Parking Brake 242
- Ride Control Systems 243
- 9-36 Driving and Operating 244
- Cruise Control 245
- I button 246
- [ on the steering 247
- I on the steering wheel 247
- Recommended Fuel 248
- Gasoline Specifications 248
- (U.S. and Canada Only) 248
- California Fuel 249
- Requirements 249
- Fuels in Foreign 249
- Countries 249
- Fuel Additives 249
- Driving and Operating 9-43 251
- Filling the Tank 252
- Filling a Portable Fuel 253
- Container 253
- General Towing 254
- Driving Characteristics 254
- Driving and Operating 9-47 255
- 9-48 Driving and Operating 256
- Driving and Operating 9-49 257
- Trailer Towing 258
- Driving and Operating 9-51 259
- 9-52 Driving and Operating 260
- Driving and Operating 9-53 261
- Towing Equipment 262
- Driving and Operating 9-55 263
- 9-56 Driving and Operating 264
- Conversions and 265
- 9-58 Driving and Operating 266
- Vehicle Care 267
- 10-2 Vehicle Care 268
- General Information 269
- Accessories and 270
- Modifications 270
- Tampering with Noise 270
- Control System 270
- Prohibited 270
- Vehicle Care 10-5 271
- Vehicle Checks 272
- Vehicle Care 10-7 273
- Engine Compartment Overview 274
- Vehicle Care 10-9 275
- Engine Oil 276
- Vehicle Care 10-11 277
- 10-12 Vehicle Care 278
- Vehicle Care 10-13 279
- Fluid (4-Speed 281
- Transmission) 281
- 10-16 Vehicle Care 282
- Fluid (6-Speed 283
- 10-18 Vehicle Care 284
- Vehicle Care 10-19 285
- Engine Air Cleaner/Filter 286
- Vehicle Care 10-21 287
- Cooling System 288
- Vehicle Care 10-23 289
- 10-24 Vehicle Care 290
- Vehicle Care 10-25 291
- 10-26 Vehicle Care 292
- Engine Overheating 293
- 10-28 Vehicle Care 294
- Engine Fan 295
- Power Steering Fluid 295
- Washer Fluid 296
- Brake Fluid 297
- 10-32 Vehicle Care 298
- Vehicle Care 10-33 299
- All-Wheel Drive 300
- Front Axle 300
- Rear Axle 301
- Noise Control System 302
- Starter Switch Check 303
- Shift Lock Control 303
- Function Check 303
- Ignition Transmission 304
- Lock Check 304
- Park Brake and P (Park) 304
- Mechanism Check 304
- Wiper Blade Replacement 304
- Bulb Replacement 305
- Headlamps 306
- Front Turn Signal 307
- Sidemarker, and Parking 307
- Taillamps 307
- Center High-Mounted 308
- Stoplamp (CHMSL) 308
- License Plate Lamp 309
- Electrical System 310
- Fuses and Circuit 311
- Breakers 311
- Engine Compartment 312
- Fuse Block 312
- Vehicle Care 10-47 313
- 10-48 Vehicle Care 314
- Floor Console Fuse Block 315
- 10-50 Vehicle Care 316
- Vehicle Care 10-51 317
- Wheels and Tires 318
- Tire Sidewall Labeling 319
- 10-54 Vehicle Care 320
- Tire Terminology and 321
- Definitions 321
- 10-56 Vehicle Care 322
- Vehicle Care 10-57 323
- Tire Pressure 324
- Vehicle Care 10-61 327
- 10-62 Vehicle Care 328
- Vehicle Care 10-63 329
- Tire Inspection 330
- Tire Rotation 330
- Dual Tire Rotation 331
- When It Is Time for New 332
- Buying New Tires 333
- 10-68 Vehicle Care 334
- Different Size Tires and 335
- Uniform Tire Quality 335
- 10-70 Vehicle Care 336
- Wheel Alignment and Tire 337
- Wheel Replacement 337
- Tire Chains 338
- If a Tire Goes Flat 339
- 10-74 Vehicle Care 340
- Tire Changing 341
- 10-76 Vehicle Care 342
- Vehicle Care 10-77 343
- 10-78 Vehicle Care 344
- Vehicle Care 10-79 345
- 10-80 Vehicle Care 346
- Vehicle Care 10-81 347
- 10-82 Vehicle Care 348
- Vehicle Care 10-83 349
- Secondary Latch System 350
- Vehicle Care 10-85 351
- Jump Starting 352
- Vehicle Care 10-87 353
- 10-88 Vehicle Care 354
- Vehicle Care 10-89 355
- 10-90 Vehicle Care 356
- Towing the Vehicle 357
- Recreational Vehicle 357
- 10-92 Vehicle Care 358
- Vehicle Care 10-93 359
- Appearance Care 360
- Vehicle Care 10-95 361
- 10-96 Vehicle Care 362
- Vehicle Care 10-97 363
- Interior Care 364
- Vehicle Care 10-99 365
- Floor Mats 366
- Service and 367
- Scheduled 368
- Service and Maintenance 11-3 369
- 11-4 Service and Maintenance 370
- Service and Maintenance 11-5 371
- 11-6 Service and Maintenance 372
- Service and Maintenance 11-7 373
- 11-8 Service and Maintenance 374
- Maintenance Replacement Parts 375
- Maintenance Records 376
- Service and Maintenance 11-11 377
- 11-12 Service and Maintenance 378
- Technical Data 379
- Vehicle Data 380
- Technical Data 12-3 381
- Engine Drive Belt Routing 382
- Customer 383
- 13-2 Customer Information 384
- Customer Assistance 385
- Customer Assistance for 386
- Text Telephone (TTY) 386
- Online Owner Center 386
- GM Mobility 387
- Reimbursement Program 387
- 13-6 Customer Information 388
- Scheduling Service 389
- Appointments 389
- Courtesy Transportation 390
- Collision Damage Repair 391
- 13-10 Customer Information 392
- Customer Information 13-11 393
- Service Publications 394
- Ordering Information 394
- Reporting Safety 395
- Recording and 396
- Q button and 397
- Radio Frequency 398
- Identification (RFID) 398
- Statement 398
- INDEX i-1 399
- INDEX i-3 401
- INDEX i-5 403
- Black plate (6,1) 404
- INDEX i-7 405
- Black plate (8,1) 406
- INDEX i-9 407
- Black plate (10,1) 408
- INDEX i-11 409
- Black plate (12,1) 410
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